How We Handle Your Information
Your privacy matters to us. This page explains, in plain language, what information this website gathers, why it is gathered, and the choices you have. By using the site, you agree to the practices described here, alongside our Terms of Use.
Information We Collect
We keep collection to a minimum. Information reaches us in two ways:
- Details you choose to share, such as your name and email address when you send us a message or sign up for updates.
- Details gathered automatically when you browse, such as your device type, browser, approximate location, the pages you visit and how long you stay.
We do not ask for sensitive personal details, and we never knowingly collect information from anyone under 18.
How We Use It
We use what we collect to:
- reply to your questions and requests;
- keep the site running smoothly and fix problems;
- understand which pages are helpful so we can improve them;
- send occasional updates, only if you have asked for them.
Cookies
Cookies are small files stored on your device that help the site remember your preferences and show us how visitors use it. Some are essential for the site to work; others help with measuring visits. You can block or delete cookies through your browser settings at any time, although a few features may not work as intended afterwards.
Sharing With Others
We do not sell your personal information. We may share limited data with trusted service providers who help us host the site, measure traffic or send emails, and only so they can do that job. Some pages contain links to other websites, which have their own privacy rules that we do not control. We may also disclose information where the law requires it.
Keeping Your Data Safe
We use sensible safeguards, including secure connections and restricted access, to protect your information. No method of sending or storing data online is completely risk-free, but we work to keep it secure and hold it only for as long as we genuinely need it.
Your Rights
Under UK data protection law, you can ask to see the information we hold about you, correct it, have it deleted, or object to how it is used. You can also unsubscribe from emails at any time using the link in each message. If you are unhappy with how we handle a request, you may complain to the Information Commissioner's Office.
Updates to This Policy
We may revise this policy from time to time. Any changes will appear on this page, so it is worth checking back now and then.
Get in Touch
Questions about your privacy? Email us at info@smocsmoc.co.uk or use our Contact page, and we will get back to you as soon as we can.